FAQs

What will happen if my child becomes sick or injured?

When children show signs of illness, please keep them at home, this reduces the spread of illness at A child may be sent home if coughing, sneezing, has a temperature, or any other contagious illness or infection. If a child develops symptoms during the day, we request that they be picked up and taken Children [...]

I am sending someone else to pick up my child today. Whom do I contact?

Written permission must be provided for any individual not listed on the registration form to pick up your child. Any parent/guardian or identified emergency contact picking up your child must be 16+. Photo identification is required at the time of pick-up from our Licensed Summer Program and each time a new person picks up your

Why do I need to bring ID when picking up my child?

The children’s safety is of the utmost importance to Therefore, ONLY individuals whose names are listed on the registration form are able to pick up your child from our program. Program Educators will ask for photo identification to confirm the person picking up is on our registration form.

Who is permitted to sign participants out?

Information on how to access the centre will be provided to each family individually in a Pre-Licensing Summer Program email. Only individuals 16+ listed as authorized pick-up during the registration process will be permitted to sign participants out. Authorized pick-ups, including parents/caregivers, must show valid, government issued photo.

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