FAQs

Is my Will truly free?

Yes. This service is for people with a simple family and financial situation. There may be cases where a Will generated online is not a fit. If you need legal advice or complex legal drafting, please contact a licensed lawyer.

What is the cancellation policy?

All refund requests must be in writing to complete cancelation request online using the cancelation tab. For requests made at least 15 days before the start of the Licensed Kinder Program a refund will be issued minus a $25 administrative fee per camp week. Requests received within 14 days of the program start date are [...]

What are the payment methods and session dates?

*Closed on August 3rd, 2026, for Statutory Holidays   Please note: A $20.00 service charge will be applied to all NSF pre-authorized debits and declined credit cards. Failure to make full payment of the program fee one week prior to the start of the program will automatically result in Please refer to the [...]

My child lost something at camp. How do I retrieve it?

To avoid lost items, clearly label your child’s belongings, and avoid sending any unnecessary items. Lost items will be kept on-site for child or parent pick-up throughout the week. The YMCA of Oakville will not be responsible for any lost items. Please note: At the end of summer, all unclaimed items will be given to [...]

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