YMCA of Oakville Privacy Statement
This website is owned and operated by the YMCA of Oakville. Your privacy is important to us and we will take all means possible to ensure that all personal information is kept private.
YMCA of Oakville
Email: [email protected]
Phone: (905) 529-7102 ext. 7311
Fax: (905) 842-6792
If your concern or complaint is not resolved to your satisfaction, you can contact our Privacy Officer. You will be asked to provide the following information in writing:
- Your name, address, email or fax number where we can reach you
- Nature of your complaint, relevant details and what you would like YMCA of Oakville to do
- The name of any YMCA of Oakville staff or volunteers with whom you have already discussed the issue.
YMCA of Oakville will investigate to try and resolve your concern in a fair and timely manner.
Submit your written request to:
Vice President, Operational Development and Program Growth
Our Website Policy
YMCA of Oakville is committed to protecting the personal information of individuals who visit this website by following responsible information handling practices in keeping with privacy laws. You can access this site’s home page and browse our site without disclosing your personal information.
The only personal information captured through our website is the information you volunteer, such as your email address or mailing address that will enable us to send you requested information. In the case of donations, personal information is collected to facilitate the recording of your gift. Our online donation processing is secure. The security certificate may be viewed by clicking on the security lock. If you have made a donation, you may also hear from us about other YMCA of Oakville’s programs and services that may interest and benefit you.
YMCA of Oakville does not sell personal information we collect. We will not disclose your personal information to anyone else without your prior knowledge or consent, except with agents or contractors of YMCA of Oakville who perform services for us, when required by a government body or agency, or as permitted by law.
Confidentiality / Security
YMCA of Oakville maintains physical, electronic and administrative safeguards that are appropriate to the type of personal information we obtain from you.
You have the right to access your personal information in our files and to update or remove that information as necessary, subject to any legal restrictions. If you are aware of any inaccuracy or changes in the personal information which we hold about you, please contact YMCA of Oakville staff by calling (905) 845-3417 or [email protected].
As with most sites, certain non-personal information is recorded by the standard operation of our servers (“cookie” technology). Such information is used to provide an enhanced online experience, and may include:
- The name of the ISP from which you access the Internet
- The date and time you accessed the site
- The Internet address of the website from which you enter our site and where you go after you leave our site
This information is used to measure and monitor the use of our site and to improve its content. The “cookie technology” does not personally identify you or extract any information from your computer. Data which would personally identify you is known only when voluntarily submitted.
Third-party Access to Information
We use third-party services for:
- Analytics tracking
- Email marketing
These services may access our data solely for the purpose of performing specific tasks on our behalf. We do not share any personally identifying information with them without your explicit consent. We do not give them permission to disclose or use any of our data for any other purpose.
We do not otherwise share or supply personal information to third parties. We do not sell or rent your personal information to marketers or third parties.
Limits of our policy
Online Legal Policy
This site was created to be informative. Accordingly, we will permit you to download or photocopy material displayed on this site for your non-commercial personal use. Any content or graphics extracted from the site must prominently display copyright and other proprietary notices.
Terms and Conditions
This site is owned by YMCA of Oakville. Any images, graphics, multimedia or content is copyrighted by YMCA of Oakville and may only be used in the manner provided for in these Terms and Conditions. In addition, the site contains names, logos, trademarks, service marks and other intellectual property, which are the property of YMCA of Oakville and may not be used for any purpose without the express written consent of YMCA of Oakville.
By law, these terms and conditions may change at any time. You will be required to comply with such revisions and therefore should periodically visit this section to review the current terms and conditions to which you are bound. However, we think it is much more exciting to periodically visit this site. The information available at www.ymcaofoakville.org will keep you informed about YMCA of Oakville activities.
The YMCA of Oakville regularly reviews its policies and procedures to ensure we remain current with changing laws and evolving public expectations.