FAQs Archive

Q: What is the cancellation policy?

Camp cancellation requests must be made in writing , please refer to the cancellation form on our website. Requests received a minimum of two weeks (14 days) prior to the first day of the camp program will be refunded, less $25.00 per session. Requests received within two weeks of the first day of the camp session are not subject to a refund. Registrations occurring within two weeks of the start of a program will not be subject to any refund either. You will be refunded to the same method of payment you initially used to register. Exceptions may be considered for confirmed medical reasons with proper documentation (doctor’s note required). Program transfers are accepted pending availability. Refunds are not issued if a camper is sent home as a result of their behaviour, if they are ill, or if they are directed to isolate/stay home.

How do I set up a YMCA account for online registration?

Visit this website: https://anc.ca.apm.activecommunities.com/ymcaofoakville Click the ‘Sign In/Up’ button. Follow the prompts to set up the account. Once the account has been created, you can visit our webpage to browse our active camps

Will I receive a confirmation upon registration?

Yes, you will receive confirmation upon registration with the details of the program you registered for.

What is the cancellation policy?

Camp cancellation requests must be made in writing, please refer to the cancellation form on our website. Requests received a minimum of two weeks (14 days) prior to the first day of the camp program will be refunded, less $25.00 per session. Requests received within two weeks of the first day of the camp session are not subject [...]

What are the camp hours?

Camp programs start at 9am and ending at 4pm. We are offering unlicensed extended care at some of our locations in the mornings from 8-9am and afternoons from 4-5pm.