Registration

How do I register?
Registration for camp can be completed online, or by visiting our front desk with your completed registration forms and a Membership Services Representative would be happy to assist you. Please note that all regionally subsidized families, and families applying for YMCA Financial Assistance must register in person.
I am regionally subsidized - how do I register?
Please bring your CSF30 and completed registration forms to our front desk. The Administrator – Child Care, Camp & Community Initiatives will be in contact in a timely manner.
Do you offer financial assistance? How do I apply?
Yes, the YMCA does offer up to 2-weeks of Financial Assistance for all camp families. Please bring your most recent Notice of Assessment, proof of marital status, and completed registration forms to our front desk. The Administrator – Child Care, Camp & Community Initiatives will be in contact in a timely manner.
My child’s birthday is in the fall. Can they register for a program even if they don’t turn the specified age until after the summer?
As long as your child is turning the published age by the end of the calendar year they will be allowed to register for the program. Due to the age limits set on the programs, you may not be able to complete this registration online. Please visit our front desk if you require any assistance.

EXCEPTIONS:

  • Child must be 4 by the first day of Explorers
  • Child must be 8 by the first day of Horseback
  • Child must be 12 by the first day of Wilderness
I would like to register my child with their friend, how do I do this?
There is a “friend request” section on the hard copy registration forms and online registration. Please fill out the friend’s name and our Camp Directors will do their best to accommodate requests. Children must be similar ages to be grouped together.
I have been put on a waitlist for a program, how will I know if I have a spot?
In the event that a program you selected is full, you may be placed on a waitlist. Should a space become available, the first person on the waitlist will be contacted by our Camp Administrators through email. To accept the space, you must respond in writing within the given time frame. If the Camp Administrator does not receive your response within the time frame, you will be removed from the waitlist and the next on the list will be contacted.
What is your cancellation policy?
Cancellation requests must be made in writing to summercamps@oakville.ymca.ca or by visiting the Peter Gilgan Family YMCA and completing a cancellation form. Requests received on or before May 31 will be refunded, less $25.00/session. Requests received on or after June 1 will be refunded, less $50.00/session. Requests received within two weeks of the first day of the camp session are not subject to a refund. You will be refunded to the same method of payment you initially used to register within 14 days. Exceptions will be made for medical reasons, for which a doctor’s note is required. Program transfers are accepted pending availability. Refunds will not be issued if a participant is sent home for misconduct.
Can I swap one camp week for another camp week, or another camp program?
If you are unable to attend the week your family originally registered for, you can swap your camp registration for another week of camp or another camp program that has availability.
How do I pay for camp?
Camper fees can be paid in full or by pre-authorized payments. An initial deposit of $50/ session for each child will apply. The balance may be spread out through pre-authorized payments with a VOID cheque or credit card. Refer to payment schedule for dates.
I registered my child for River Oaks Camp. What options are available to families now that the program will be changing to St Andrew’s due to construction?
The Halton District School Board has recently informed us that due to construction at the school, the YMCA will not have access to River Oaks Public School for Camp or Camp Care programs this year. As a result, all camp programs will be moving to St Andrew’s Catholic Elementary School for the 2018 Summer Camp Season. All camp participants registered for River Oaks Camps and Camp Care will automatically be switched into the St Andrew’s Camp & Camp Care programs. Summer Camp staff will be contacting all families to discuss the following options:

  • Staying enrolled in the St Andrew’s Program
  • Switching to another location based on availability
  • Need for Camp Care

Program Information

What are your hours of operation?
All camp programs operate from 9:00 am – 4:00 pm. Peter Gilgan Family YMCA, Palermo Public School and River Oaks Public School are all pick-up & drop-off locations. Campers not attending before & after camp care must be dropped off at 9:00 am, and picked up at 4:00 pm. Bronte Creek Provincial Park & Valens Conservation Area have free busing available to and from the site. For bus times, please visit our Bus Transportation and Camp Care page.
Do you have extended camp care options?

Before and After Camp Care are available from 7:00 – 9:00 am & 4:00 – 6:00 pm at the following locations:

  • Oakville Trafalgar High School (Available for OT Junior Camp participants only)
  • Peter Gilgan Family YMCA (Available for Peter Gilgan Family YMCA Camp participants only)
  • River Oaks Public School (Available for River Oaks, Bronte and Valens Camp participants)
  • St Dominic Elementary School (Available for Bronte and Valens Camp participants)
  • Holy Family Elementary School (Available for Bronte and Valens Camp participants)
  • St Mary Elementary School (Available for Palermo, Bronte Valens Camp participants)
What are your counsellor to camper ratios?
  • Explorers & Jr Adventure Tours – 1:8
  • Sr Outdoor Pursuits & Sr Adventure Tours – 1:12
  • LIT & CIT – 1:15
  • All other camp programs – 1:10
How will we know what activities our child will be participating in when they're at camp?

We have many different forms of communication tools to ensure parents can be part of the camp experience!

  • Email – the week before camp, all parents will receive a an email outlining important information about the upcoming session of camp
  • Phone Calls – the week before camp, all families will receive a phone call from their camp counsellor to introduce themselves, and answer any questions you may have
  • Family Newsletter – families will receive weekly newsletters home from camp on Mondays outlining specific activities for the week. Please note that in the event of inclement weather, activities may be changed
  • Social Media – Keep up-to-date with what’s going on at camp by liking us on Facebook, and following us on Instagram and Twitter!
My child requires additional support, who should I contact?
In order to ensure the best experience for your child, we partner with Reach for the Rainbow to provide our Inclusion campers with up to 3-weeks in our camp programs. Please contact Hayley Nicklin (Reach for the Rainbow) at 416-503-0088 x 129 to start your registration process today!
What do I bring to camp?

Our camp days are busy! To ensure your child is prepared, please make sure the following items are packed:

  • Closed-toed shoes (preferably running shoes)
  • NUT FREE, litterless lunch and snacks (an insulated lunch bag is best)
  • Water (in a reusable container)
  • Sunscreen
  • Hat
  • Swimsuit and towel
  • Backpack to carry everything in
  • Weather appropriate shoes and clothing
What do I bring on an overnight?

To ensure your child is prepared for our overnight programs, please ensure the following items are packed:

  • Sleeping bag and pillow
  • Clothing for next day(s)
  • Warm clothes (sweater, warm pants, toque)
  • Insect repellant
  • Flashlight
  • Personal toiletries (toothbrush, toothpaste, etc.)
My child lost something at camp, how do I retrieve it?
The YMCA of Oakville will not be responsible for any lost or stolen items. To avoid lost items, clearly label your child’s belongings and avoid sending any unnecessary items. Lost items will be kept on-site for child or parent pick-up throughout the week. On the Fridays of weeks 1, 3, 5, 7 & 9, lost and found items will be transported to the Peter Gilgan Family YMCA for pick up. Please note: on the last day of camp, all unclaimed items will be given to a local charity.
What if my child doesn’t want to participate in an activity?
Our camp counsellors will work closely with their camper group to ensure activities meet the interest of all campers. Choice activities are always available for campers with varying interests.
Are lunches and snacks provided?
Lunches are not provided at our camp locations, with the exception of Oakville Trafalgar Junior Camp. Snacks are provided at Before & After Camp Care.
Camper Safety

My child requires medication, what information do you need from me to ensure they get their medication at camp?
If your child requires medication while attending our programs, please let us know. Our “Medication Administration” form can be found online, and will be sent to you via email in your pre-camp email. This form needs to be filled out in its entirety.

  • Prescription Medication – Upon arrival at camp, please give the prescription medication, along with the completed Medication Administration form to the bus marshall or counsellor. Counsellors will give all medication to the Director, who will keep the medication in a locked box. Medication will only be removed from this box at times when it is to be administered and to return it to parents. All medication must feature your child’s name, dosage and duration in the original package. Please let us know if there are any special storage requirements, or common side effects.
  • Epi-Pens & Inhalers – Any camper who brings an Epi-Pen or Inhaler to camp must bring it in a separate fanny pack/case. Epi-Pens and Inhalers will be kept with your child’s camp counsellor at all times. If you wish the Epi-Pen and/or Inhaler to remain with your child, please indicate this on your Medication Administration form.
My child will be absent today, who do I contact?
It is VERY important that we are notified of any absences. If your child will be absent from the camp program, please email the camp location before 8:15 a.m. Be sure to include the date, your child’s name, the program they are registered in and the counsellor’s name.
Why do I need to bring ID when picking up my child?
The safety of campers is of the utmost importance to us. Only individuals whose names are listed on the registration form are able to pick up a child from camp. Camp counsellors will ask for identification to confirm the person picking up is on our registration list.
I am sending someone else to pick up my child today, who do I contact?
Written permission must be provided for any person not listed on the registration form to pick up your camper. All children under the age of 13 must be picked up by a parent/guardian or identified emergency contact who is over the age of 16. Photo identification is required at pick-up on the first day of camp and each time a new person picks up your child.
I want to pick my child up early from camp, or will be dropping them off late, who should I call?
If you know in advance that you will be picking up your child early, please let the Director know so they are able to have the camper ready for your arrival. If it is a last minute pick-up, please call the Director while you are on your way. Please note some of our camp areas do not have strong cell phone reception. If possible, please ensure to provide the Director with ample notice so your camper is ready for pick-up.
Summer days can be very hot, what do you do to ensure camper safety?
All camps have water & sunscreen breaks regularly scheduled throughout the day. Directors and counsellors are trained to closely monitor the weather, and to increase the frequency of water & sunscreen breaks based on the weather and their campers. During very hot days, some of our regular programming may be substituted for additional water games and passive activities.
What policies are in place for recreational swimming?
Swimming is part of many of our summer camp programs. To ensure your child’s safety, he/she/they will be supervised by qualified lifeguards. In accordance with YMCA lifeguarding standards, swim tests will take place before any child is permitted to swim in deep water. If you would like your child to wear a life jacket, please let your child’s camp counsellor know. Campers under the age of 6 will be required to swim with a life jacket to align with Aquatics admission standards. Please note that Palermo Explorers/Challengers & River Oaks Explorers/Challengers do not include swimming. Both of these programs do include water play.
What qualifications do your staff have?
Our staff team is selected based on experience working with children and ability to role model YMCA values. Our staff prepare for camp by:

  • Providing the YMCA with a current Police Check with Vulnerable Sector Screening
  • Completing their Emergency First Aid and CPR “B” certification
  • Completing pre-camp training focused on working with children, creating positive group experiences for all campers, programming and relationship building
Which staff/volunteers will my child be interacting with, and what are their roles at camp?
  • Volunteers – will be placed in some groups at camp. Our volunteers are an extremely important part of our camp community and provide support to our counsellors
  • Counsellors – Responsible for the physical and emotional safety of all campers in their group. Counsellors work closely with children each day and ensure a positive camp experience.
  • Program Coordinators – Responsible for program quality at the camp location.
  • Directors – Oversee the daily operations of the camp location
  • Administrators – Provide registration and office support to the camp community
  • Supervisor – Oversees all camp programs operating through the YMCA of Oakville
What will happen if my child becomes sick or injured at camp?
If your child comes to camp sick, or becomes sick while at camp, you will be contacted to pick up your child. If we cannot reach you, the emergency contacts indicated on your registration forms will be contacted. Children with any type of communicable disease, including vomiting, diarrhea or fever, must be kept home from camp until symptoms have not been present for 24 hours. A doctor’s note may be required prior to the camper returning in some instances.
Transportation

My child missed the bus, what should I do?
In the event that you miss the bus, you can drive to the next stop on the bus route, or drive your child directly to the camp site. Morning drop-off time begins at 9:00 am at all camp locations. Our morning departure times are strictly adhered to, however, evening arrival times may vary due to traffic and other unanticipated delays. Email communication will be sent to all program participants in the event of a delay, and updates will be made available on Facebook, and our website.
I am late picking up my child, who should I contact?
It’s very important that we follow the published route times, so we ask that you plan ahead to ensure you are on time. In the event that you are going to be late, we ask that you call the site Director; based on your estimated arrival time they will explain the procedure. In the event that you are more than 5 minutes late arriving, the bus will proceed to the next stop. At the end of the route, the bus will take your child back to the nearest extended care location for pick-up. A late fee of $15.00 will be charged for every 15 minutes, starting from the time the bus leaves the bus stop, and will be paid directly to the bus marshall or extended care staff at the time of pick-up.